App Maintenance Services That Keep Your App Running

Oracle Works provides app maintenance services for web and mobile applications: bug and crash fixes, updates, performance tuning, and backend and integration support. We maintain applications we built and applications built by other companies, so your product stays reliable as it grows.

Start a project
See our work

What Our App Maintenance Services Cover

Six ways the interface layer connects a team to the systems doing the work.

APPLICATIONS

Bug Fixes
Resolve application bugs, errors, crashes, and broken functionality.

PLATFORMS

Performance Improvements
Identify and address performance issues affecting application speed and reliability

Tooling

Application Updates
Keep applications updated as dependencies, platforms, and business requirements change

DASHBOARDS

Technical Support
Provide ongoing technical support for issues that arise after an application is deployed.

Automations

Security Maintenance
Address technical vulnerabilities and maintain application security as the system evolves.

Agents

Backend & API Maintenance
Maintain backend services, APIs, databases, and integrations that support the application.

Common App Maintenance Needs

The shapes this capability takes most often, built to fit the system underneath.

Bug & Crash Fixes

Resolve errors, crashes, broken functionality, and technical issues.

Application Updates

Keep software, dependencies, integrations

Performance Maintenance

Improve application speed, stability, and reliability

Backend & Integration Support

Maintain APIs, databases, backend

When App Maintenance Is the Right Solution

Signals that a system needs an interface, not just more automation.

Automation exists but there's no way to see or direct it — it runs, but nobody can watch it work.

Understanding system behavior requires reading raw logs — a job that shouldn't fall to whoever's on call.

A team needs override controls they can actually use — not a support ticket to engineering.

An internal tool is being built around an AI capability — and the interface hasn't been designed yet.

Trust in the system depends on people seeing it work — not just being told that it does.

Mobile App Maintenance Services

Keeping iOS and Android apps working as platforms change.

Mobile app maintenance services keep an app compatible with new operating system releases, device sizes and store requirements, while fixing the crashes and bugs users report.

Crash and bug fixes, prioritised by user impact
Updates for new iOS and Android versions and store policy changes
Library and dependency upgrades, including security patches
Performance work on start-up time, memory use and battery impact
Release management, including testing before each store submission

Maintenance often depends on the service behind the app; see cloud consulting services for that layer.

App maintenance sequence: review the app, agree scope, fix and update, monitor, then report and plan.

Application Support and Maintenance Services

Four kinds of maintenance, and why each matters.

Application support and maintenance services cover more than bug fixing. The standard breakdown helps agree what is included:

Types of application support and maintenance
Type	What it covers	Example
Corrective	Fixing defects found in use	A checkout error on one browser
Adaptive	Keeping up with changes around the app	A new OS release or API change
Perfective	Improving performance and usability	Faster loading on slow connections
Preventive	Reducing future problems	Dependency upgrades, monitoring, test coverage

Application support and maintenance services work best when these are agreed up front, with a regular report on what was done.

Web App Maintenance Services

Reliable web applications, release after release.

Web app maintenance services keep browser-based products secure and fast: framework and dependency updates, database and hosting upkeep, certificate and backup checks, and fixes for issues across browsers and devices. We also support the integrations a web application depends on, such as payment, CRM and email services.

Web application support and maintenance is easiest when there is monitoring in place, so we help set up alerts for errors and slowdowns.

What an App Maintenance Plan Includes

Scope is agreed in writing before work begins.

An app maintenance plan should say what is covered, how issues are reported and prioritised, how fast we respond and how changes are released. We agree these before work starts, based on how critical the application is to your business.

A review of the codebase, hosting and monitoring on takeover
A defined scope of covered work and a process for requests outside it
Regular reporting on issues fixed, updates applied and risks seen
Handover documentation so you are never locked in

Also building something new? See custom AI software development, or tell us about your application.

Have an Application That Needs Ongoing Attention?

Let's keep your application reliable, updated, and ready for what comes next.

Start a conversation
↗

Explore our work
↗

Frequently Asked Questions About App Maintenance

What do app maintenance services include?

Bug and crash fixes, updates for operating systems and dependencies, security patches, performance tuning, backend and integration support, monitoring and regular reporting.

How much do app maintenance services cost?

It depends on the size and complexity of the app, how critical it is, and how much support and response time you need. We scope after reviewing the application.

Can you maintain an application developed by another company?

Yes. We begin with a review of the code, hosting and documentation, then agree a scope of work.

Can you maintain both mobile and web applications?

Yes. We maintain mobile apps on iOS and Android, web applications, and the backend services and integrations they depend on.

Can you take over an existing application?

Yes. Takeover starts with a technical review to find risks and quick wins, followed by a plan to stabilise and maintain the application.